Terms of Service

Last updated June 10, 2026

1. Who we are

CitedWell is a service of Kingdom Come Technologies ("CitedWell", "we", "us"), PO Box 848, Connersville, IN 47331. These terms govern your purchase and use of CitedWell services.

2. The services

We provide AI search visibility measurement and optimization: one-time visibility audits, and monthly retainer services that include recurring measurement, reporting, and content or website optimization work as described on our pricing page.

3. Payment and billing

• Audit fees are one-time charges, due at purchase.
• Retainer plans bill monthly in advance and renew automatically until canceled.
• You may cancel a retainer at any time, effective at the end of the current billing period. We do not prorate or refund partial months.
• An audit fee paid within the prior 60 days is credited in full toward your first retainer month.

4. Refunds

If an audit has not yet been delivered, you may cancel for a full refund. Once an audit report has been delivered, the fee is non-refundable. Retainer months already billed are non-refundable, but cancellation stops all future charges.

5. No guarantee of outcomes

AI assistants are operated by third parties and change without notice. We do not and cannot guarantee that your brand will appear in, or be recommended by, any AI assistant. We commit to accurate measurement using a documented methodology and to performing the work described in your plan.

6. Your responsibilities

You confirm that information you give us about your business is accurate, and that you have the right to authorize changes to any website or property you ask us to modify. You remain responsible for reviewing and approving published content where your plan includes review steps.

7. Intellectual property

Reports we deliver to you are yours to use internally and share as you see fit. Content we write and publish for your properties belongs to you once the invoice covering it is paid. Our measurement methodology, tooling, and templates remain ours.

8. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of these terms or the services is limited to the amounts you paid us in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business.

9. Termination

Either party may end a retainer engagement with notice effective at the end of the billing period. We may suspend or end service for non-payment or misuse.

10. Governing law

These terms are governed by the laws of the State of Indiana. Disputes will be resolved in the state or federal courts located in Indiana.

11. Changes

We may update these terms from time to time. Material changes will be posted on this page with a new effective date. Continued use of the services after a change takes effect constitutes acceptance.

12. Contact

Questions about these terms: [email protected]